Returns & Exchanges

At Jericho, we want you to be completely satisfied with your beauty ritual. If a product doesn't meet your expectations, we offer a 30-day return window for items in their original condition.

Return Process

• 1.
  Initiate Your Request

  Visit our online returns portal and enter your order number and email address to select the items you wish to return.

• 2.
  Prepare the Package

  Securely pack the products in their original packaging, ensuring all safety seals are intact to facilitate a smooth inspection process.

• 3.
  Ship It Back

  Affix the prepaid shipping label provided via email to your package and drop it off at any authorized courier location.

• 4.
  Receive Your Refund

  Once our quality control team verifies the return, your refund will be processed back to your original payment method within 5-7 business days.