Frequently Asked Questions
Everything you need to know about your Jericho beauty journey.
Are Jericho products cruelty-free?
Yes, we are committed to ethical beauty. All Jericho products are 100% cruelty-free and never tested on animals.
How long does shipping take?
Standard shipping typically takes 3-5 business days within the continental US. International shipping times vary by location, usually ranging from 7-14 business days.
What is your return policy?
We offer a 30-day satisfaction guarantee. If you are not completely happy with your purchase, you can return the product for a full refund, even if it has been opened.
Are your skincare formulas suitable for sensitive skin?
Absolutely. Our products are dermatologist-tested and formulated without harsh parabens or sulfates to ensure they are gentle on all skin types, including sensitive skin.
How can I track my order?
Once your order ships, you will receive an email notification with a tracking number and a link to monitor your package's progress in real-time.
What payment methods do you accept?
We accept all major credit cards (Visa, Mastercard, American Express), as well as PayPal, Apple Pay, and Google Pay for a seamless checkout experience.